Privacy Policy

Effective date: November 2, 2026

This policy explains how DFW GreenScapes handles personal information collected through our website, Facebook and Instagram lead forms, and communications about our lawn care and landscaping services.

Information we collect

We collect information you provide when requesting a quote, scheduling service, or contacting us. This may include your name, phone number, email address, service address, ZIP code, requested services, preferred timing, property details, photos you send, and messages exchanged with us. We may maintain service records and photos documenting work performed at your property.

Our website hosting and form providers may process technical information such as IP addresses, browser and device information, request times, and security logs to operate and protect their services.

How we use information

We use information to check service availability, assess your property, prepare quotes, respond to inquiries, schedule and perform services, send appointment or service updates, provide photo reports, maintain business records, and address customer concerns. If you separately agree to receive promotional messages, we may use your contact details for those messages.

Calls, texts, and email

When you request contact or a quote, we may call, text, or email you about that request and related services. This policy does not itself obtain consent to automated marketing calls or texts. Where separate consent is required, we will request it separately. Consent to promotional messages is not a condition of purchasing services.

For text messages, message frequency varies and message and data rates may apply. Reply STOP to opt out of texts or HELP for assistance. You can also contact us directly to update your communication preferences. Opting out of marketing does not prevent necessary non-marketing communications through other permitted channels.

How we share information

We may share information with crew members and service providers who need it to respond to your request or support our operations, including website hosting, form processing, communications, scheduling, and recordkeeping providers. We may also disclose information when required by law or reasonably necessary to protect people, property, or our legal rights.

We do not sell personal information or share it with other businesses for their independent marketing. Mobile numbers, SMS opt-in information, and consent records are not shared with third parties or affiliates for their marketing or promotional purposes. They may be processed by providers that help us deliver messages and support customer service.

Facebook, Instagram, and other providers

If you submit a form through Facebook or Instagram, Meta also processes your information under its own privacy policy. Other websites and platforms linked from our website operate under their own policies. Our policy describes DFW GreenScapes' handling of information, not those providers' independent practices.

Cookies and browser controls

Our website and its providers may use cookies or similar technologies for site functionality and security. Your browser lets you manage or block cookies; doing so may affect some features. If we introduce additional analytics or advertising tracking, we will update our disclosures and provide choices where required.

Retention and security

We retain information for as long as reasonably needed for the purposes described here, including service records, resolving disputes, and legal obligations. We use reasonable safeguards appropriate to the information we handle. No electronic storage or transmission method is completely secure.

Your choices

You may contact us to request access to, correction of, or deletion of your information, or to stop promotional contact. We may need to verify your identity and may retain information required for legal obligations or legitimate business records. We will handle requests in accordance with applicable law. Our services are intended for adults; we do not knowingly collect personal information from children under 13.

Changes and contact

We may update this policy by posting a revised version with a new effective date. For privacy questions or requests, contact DFW GreenScapes:

Email: [email protected]
Phone: (817) 828-0362
Service area: Arlington and surrounding DFW communities, Texas.